We're Here to Help

The Customer Service branch of the City of Ukiah Finance Department handles the service setup, disconnect, and billing for electric, water, sewer, and solid waste disposal and recycling services.


Please contact Customer Service with any questions related to these services. Once solid waste disposal and recycling services have started, non-billing related questions should be directed to Ukiah Waste Solutions at 707-234-6421.


Easy to use automated payment features are available to assist with timely payments. If you have a past due balance, please call our Customer Service Representatives at 707-463-6228 to discuss payment (M-F, 8:00-12:00 and 1:00-500 pm by phone or in-person at 300 Seminary Avenue).

24-Hour Power Outage Hotline

Phone: (707) 463-6288

Customer Service

300 Seminary Avenue
Business Hours: M-F 8:00 - 5:00 p.m.
Phone: (707) 463-6228
Fax: (707) 463-6204
Email: utilityservices@cityofukiah.com

How to Read Your New City Bill

Hover over the red numbered dots for more information.

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