Starting a business can be overwhelming. That’s why the City of Ukiah is providing resources and steps to make this journey easier. Make sure that you understand the resources available to you before you start the process. Take advantage of the City’s business development assistance. Fill out this quick, 5-question form and contact a Business Liaison at the City to help you get started.
Although developing a business plan will be your first step, it is important to check with the city, the county, and then with state and federal agencies to ensure you have everything in place to open your business. We hope that this comprehensive look at the process and resources available to you will be helpful. The best hint is to ask for assistance early on to make this process a little more manageable.
West Business Development Center is a local nonprofit that assists local micro-businesses to grow self-sufficiency and wealth in Mendocino County. Through business training and consulting programs, West Business Development Center assists clients in developing business plans for both start-up and expansion purposes. For more information, call (707) 964-7571 or visit www.WestCenter.org
The Mendo-Lake SBDC offers workshops, training and consulting services for start-up and existing businesses. You can also get help with new product development, marketing and advertising, human resources and accounting. For more information call the SBDC at (707) 964-7571 or visit Mendo-Lake Small Business Development Center.
EDFC is a Mendocino county-wide business assistance organization. If you are expanding an existing business or bringing a new business to Ukiah, we would like to offer you the assistance you need. For more information call the EDFC at (707) 234-5705, or visit http://www.edfc.org.
If you still need assistance, give the City a call. Most businesses need some help writing a business plan, finding a good location or securing financial resources. We are here to help. Please contact a Business Liaison at (707) 467-5793 for information and referrals that will help ensure your success.
Before you sign a lease or purchase a commercial building, contact the Planning Department to be sure that your business is allowed in the zone, or area, you’ve selected. The Planning Department can tell you if your business meets the zoning requirements and whether you need any other type of City review or permit, such as Site Development Permit or Use Permit. Additionally, the Planning Department has information about signage and on-site parking requirements that may apply to your business and location. Remember that home-based businesses must also abide by the zoning regulations.
You can reach the Planning division at (707) 463-6203, 8:30 – 4:30, Monday through Friday, or visit the office at the Civic Center, 300 Seminary Ave.
Building permits are required to modify the space your business will occupy, including improvements or changes to the building’s structure, electrical, mechanical or plumbing systems. You can contact the Building Department at (707) 463-6203 for information on applying for a building permit.
Whether you’re operating from home or a storefront, office or industrial park, you’ll need a Business License. Business License applications are managed by the City in conjunction with a web portal hosted by MyGov. Please see the Business License page for more information. Remember to submit your application several weeks before you open for business and be sure you’ve secured all of your necessary planning approvals. Business Licenses are renewed annually.
The issuance of the City of Ukiah Business License Certificate does not authorize you to operate your business until the Planning Department, Fire Marshal, and Building Inspector have approved the building for use at your desired location. Through the business license application process, if an inspection is required, you will be contacted by the Building Inspector and Fire Marshal to have your location inspected within 4 weeks. Additional permits and related charges may apply. (City of Ukiah Municipal Code, Sections 2112,2113 and 2114).
If your business is located within the downtown improvement district, there is an additional fee that is collected by the City of Ukiah with your business license fee. This fee is used by the Main Street Program for decoration of public areas, promotion of events and general promotion of business in the area. The Downtown Improvement District fee is equal to your business license permit, however the DID fee shall not exceed $250.00 (business license fees do not have a maximum). You may call Main Street Program at (707) 463-6729 for further information regarding the use of these funds or their meeting schedules.
If you would like to open a new commercial account for water, electric, and sewer service, call the City’s Customer Service Department at (707) 463-6226, M-F 8 a.m. to 5 p.m.
City of Ukiah Commercial Utilities Application
Fill out the application and bring it in to the Ukiah Civic Center at 300 Seminary Ave., Monday through Friday 8 a.m. to 5 p.m. A deposit and two references will be required when you apply.
The City has an ordinance to dissuade tobacco retailers within the Ukiah city limits from selling tobacco products to minors and creating an enforcement mechanism against those retailers that are selling and continue to sell to youth. The Ordinance requires tobacco retailers to obtain a license annually. Such license will be required to be displayed at place of business. Contact the Finance Department for more information.
Building or remodeling may require a permit for sprinklers and/or fire alarm systems. After applying for a Business License you will have an inspection for fire safety prior to opening your business. Call the Fire Marshal at (707) 462-6264 or the Deputy Fire Marshal at (707) 463-6730
If you will be using a fictitious name for your business (a name other than your personal, legal name), you will need to check with the County Clerk to be sure no one else is using that name before completing a Fictitious Business Name Statement. The Mendocino County Clerk is located in Ukiah at 501 Low Gap Road. You need to go into the office to perform this search. Call for more information (707) 234-6822.
Any type of retail food sales requires a permit from Mendocino County’s Department of Environmental Health. For new facilities you will need to submit building plans to both the City’s Community Development Department and the County’s Department of Environmental Health. For more information call (707) 463-4466 or visit their website at www.co.mendocino.ca.us/eh/consumerprotection.htm.
If you plan to sell or lease retail or wholesale goods, you’ll need a Seller’s Permit or “resale number”. Contact the State Board of Equalization by calling 1-800-400-7115 or (707) 576-2100, visit their website at www.boe.ca.gov or stop by the Santa Rosa office at 50 D Street, Room 230, from 8 a.m. to 5 p.m., Monday through Friday.
All new businesses employing one or more persons must apply for a State Employer’s Identification Number. Contact the State’s Employment Development Department by calling (888) 745-3886, visit their website at www.edd.ca.gov, or stop by the Santa Rosa office at 50 D Street, Room 415, between 8 a.m. and 5 p.m., Monday through Friday. You will also need a Federal Identification Number if you’re employing one or more persons. Contact the IRS Business Tax Line at (800) 829-1040, visit their website at www.irs.gov, or stop by the Santa Rosa office at 777 Sonoma Avenue between 8:30 a.m. and 4:30 p.m., Monday through Friday. You can also call (707) 523-0924.
You must first ask the City’s Planning Division if your business is located within a zone that allows for alcohol sales. Once you have determined that your business location allows for the sale of alcoholic beverages, you may apply to the State of California’s Alcoholic Beverage Control (ABC) office, which issues the actual license. For more information on where and how to apply, check the ABC’s website at www.abc.ca.gov.
Mendocino Private Industry Council (MPIC) – your connection to prospective employees, employers, and vital community resources in Mendocino County. Their convenient one-stop resource centers give you access to a partnership of organizations dedicated to improving our local workforce. Questions? Call (707) 467-5900 or visit www.careerpointnorthbay.org.
Greening Your Home and Business
In today’s era of escalating energy costs and climate change, making energy efficiency improvements to your home or business is a top priority. You can secure immediate cost savings by lowering your overall energy usage, which also reduces your carbon emission footprint. You can also save money in the areas of waste reduction, equipment use, transportation, and building design. We’ve gathered 21 green business tips that you can implement quickly and easily in your own business.
Here are some additional information links:
Water-Efficiency, Treatment, and Storm Water Improvements
Wastewater Treatment Plant
The City of Ukiah has made significant investments to build conservation into the structure of our operations. A critical component of our structural conservation has been our state-of-the-art wastewater treatment plant. This plant has allowed us to reduce overall water use, reduce discharges to the river, and enhance the supply of sustainable, reliable water resources. The treatment plant also relies on LED lighting and Variable Frequency Drive (VFD) motors, which greatly increase energy efficiency.
Ukiah secured a grant from the State Water Resources Control Board to cover about a third of the cost of the recycled water system and secured another grant from CalRecycle to filter storm water before it is discharged to the river.
Learn more about the wastewater treatment plant.
Converting Water Fixtures
As the City modernizes its buildings, we are replacing traditional toilets and sink faucets with low flow fixtures, significantly reducing the amount of water used in our facilities.
Using Recycled Water for Outdoor Irrigation
The City is using recycled water at the Ukiah Sports Complex, at Oak Manor Elementary, and Oak Manor Park, keeping our fields and parks green while also promoting responsible and sustainable use of our water resources; additional expansion of the recycled water program is underway. Learn more about the Recycled Water Project.
Reducing Vehicle Miles Traveled
Bike Lanes
There are currently approximately 11.2 miles of class II bike lanes in the City of Ukiah. The City is in the design process and intends to expand the distance of bike lanes to 3.8 miles, which will be a total of approximately 15 miles.
Expanding the Great Redwood Trail – Ukiah
With broad public support, the City has been very active in developing the Great Redwood Trail within the City limits. The existing 2 miles of class I multi-purpose pathways provides a safe and efficient corridor for bicycle and pedestrian traffic to access major employment centers, services, shopping, residential areas, and the future Mendocino County Courthouse, as well as connectivity to other bicycle routes throughout the City. The fourth phase of this trail will add an additional mile and complete the trail within the City limits from north to south. Learn more about the trail.
Our Electric Utility
Learn more about the Electric Utility as well as few simple things you can do at your home and at work to reduce your own energy costs.
Parks and Recreation
The City secured an Urban Greening Grant from the California Natural Resources Agency, which is part of California Climate Investments, a statewide initiative that puts billions of Cap-and-Trade dollars to work reducing greenhouse gas emissions, strengthening the economy, and improving public health and the environment. This $1.78 million grant was awarded in 2017 and used to support the build-out of the Rail Trail.
At the direction of the City Council, the City of Ukiah Paths, Open Space and Creeks Commission prepared a document establishing the policies and procedures for the City crews and other agencies and organizations to follow when performing creek maintenance and garbage and rubbish removal. Learn more.
In partnership with the Community Foundation of Mendocino County and the ReLeaf program, the Parks team has set a goal of planting 50 trees per year. An emphasis on planting trees that provide street shade will expand the benefit of the City’s urban forest.
Environmentally Friendly Land Use Policies
The City is in the process of updating its General Plan. Included in the proposed 2040 General Plan are new policies prioritizing complete streets, the development and implementation of a Climate Action Plan, preservation of agricultural lands and open space, and other climate friendly policies and goals. Additionally, Ukiah has created a Green Building Toolkit to actively promote energy efficiency upgrades for homeowners and contractors.
Increasing Recycling and Reducing Organic Waste
Transition to Cloud Computing
Our Hybrid Fleet and Clean Equipment
Well ahead of state goals, the City of Ukiah is replacing gas and diesel-powered vehicles and equipment with hybrid vehicles and Tier 4, California Air Resources Board compliant equipment. Ukiah Police have deployed an electric vehicle and all City vehicles that travel out of town are certified hybrid vehicles.
Ukiah has always been forward-looking with regard to electric vehicles. We have had electric vehicle (EV) charging stations since the 1980’s. Currently, the City has public EV charging at the public parking lot on Oak and Standley Streets.
The City has also invested heavily in retiring outdated diesel equipment and replace generators, mowers, and tractors and other equipment used by public works and parks maintenance teams with vehicles that are compliant with new emission requirements from the California Air Resources Control Board.
Lighting Upgrades at City Facilities
City facilities have transitioned to energy efficient LED lighting, which are estimated to consume 75% less energy and last 25 times longer than traditional incandescent lighting. These changes resulted in significant cost savings for the city.
The facilities that have made this conversion include the Ukiah Valley Conference Center, the Grace Hudson Museum, City Hall, the Water Treatment Facility, and more.
Storm Drains and Your Home
Protecting Our Emissions Savings by Preventing Fires
We have also streamlined how our fire response teams are structured to ensure full funding, adequate resources, and available equipment.
Ukiah Valley Fire District Annexation
In November 2021, the Ukiah Valley Fire Protection District increased its service territory to include the City of Ukiah within its boundaries, creating a unified district that serves the entire Ukiah Valley. This annexation of service territory resolved a funding discrepancy, establishing an additional $900,000 to $1 million in annual revenue necessary to meet the growing needs of our region. This has included:
Converting to Solar Energy
To reduce our reliance on the electrical grid, the City of Ukiah has identified city buildings ideal for solar installation. To date, the City has installed 40 Photovoltaic (Solar) panels at the Civic Center, saving the City approximately $26,061 and reducing our carbon footprint by 42.6 metric ton over 17 years.
Additionally, the water re-circulation system that heats the Ukiah Municipal Swimming Pool is 100% solar powered.
The City continues to pursue funding opportunities to outfit additional municipal facilities with solar. The City is currently involved with adding 123 kW of solar system at Anton Stadium parking lot. This solar system will help reduce our carbon footprint by approximately 62 metric ton yearly. We have also implemented automation for heating and cooling of City facilities to reduce power use during peak times.